Home / Return & Refund Policy
📦 Returns • You may request a return within 14 days of receiving your item. • Items must be unused, in original packaging, and in the same condition as delivered. • Buyer is responsible for return shipping unless the return is due to a damaged or incorrect item. ⸻ 💸 Refunds • Once we receive and inspect the returned item, we will notify you. • If approved, your refund will be processed to your original payment method within 5–7 business days. • Shipping costs are non-refundable unless the return is due to our error. ⸻ ❌ Non-Returnable Items • Engines that have been installed or used • Items returned without original documentation • Custom or special-order products ⸻ 🔄 Exchanges • If you receive a defective or damaged item, we will gladly exchange it or issue a full refund. ⸻ 📬 To Start a Return Contact us at: [firstkeyproperty802@gmail.com] Include your order number and reason for return. We’ll guide you through the process.