📦 Returns
• You may request a return within 14 days of receiving your item.
• Items must be unused, in original packaging, and in the same condition as delivered.
• Buyer is responsible for return shipping unless the return is due to a damaged or incorrect item.
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💸 Refunds
• Once we receive and inspect the returned item, we will notify you.
• If approved, your refund will be processed to your original payment method within 5–7 business days.
• Shipping costs are non-refundable unless the return is due to our error.
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❌ Non-Returnable Items
• Engines that have been installed or used
• Items returned without original documentation
• Custom or special-order products
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🔄 Exchanges
• If you receive a defective or damaged item, we will gladly exchange it or issue a full refund.
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📬 To Start a Return
Contact us at: [firstkeyproperty802@gmail.com]
Include your order number and reason for return. We’ll guide you through the process.